I'm creating environment where people Will be at their natural best is all About making people feel psychologically Safe leading with empathy seeing people As a whole person creating a space where People can feel seen and heard and Understood and we have to learn skills To do that we're lacking in human skill Things like better active listening Skills how to have difficult Conversations how to lead with empathy How to give and receive feedback how to Have an effective confrontation to give People some harsh feedback sometimes in Ways that they will hear it not in ways That they will be defensive these are All very important skills that go Directly towards building a circle of Safety but the biggest one that I think A lot of leaders screw up is being Vulnerable if we want our people to be Vulnerable around us if we want our People to admit mistakes and say they Need help well we have to set the Example then we set the tone for others To be vulnerable around us and at the End of the day don't we want people to Say they need help don't we want people To say when they're struggling don't we Want people to say they've made a Mistake so we could be there to help Them that's what leadership is all about